{"id":748,"date":"2025-11-11T10:45:01","date_gmt":"2025-11-11T10:45:01","guid":{"rendered":"https:\/\/kanissia.com\/?page_id=748"},"modified":"2025-11-23T13:19:18","modified_gmt":"2025-11-23T13:19:18","slug":"cgv","status":"publish","type":"page","link":"https:\/\/kanissia.com\/en\/cgv\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"748\" class=\"elementor elementor-748\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54100f0 e-flex e-con-boxed e-con e-parent\" data-id=\"54100f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38fccac elementor-widget elementor-widget-heading\" data-id=\"38fccac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms &amp; Conditions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0499ada elementor-widget elementor-widget-text-editor\" data-id=\"0499ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Article 1 - LEGAL NOTICES<\/strong><\/p><p><span style=\"font-weight: 400;\">This site, accessible at URL <\/span><a href=\"https:\/\/kanissia.com\/en\/\">https:\/\/kanissia.com<\/a><span style=\"font-weight: 400;\">, is published by :<\/span><span style=\"font-weight: 400;\"><br \/><\/span>Kan\u00efssia<span style=\"font-weight: 400;\">, a soci\u00e9t\u00e9 par actions simplifi\u00e9e unipersonnelle (SASU) with share capital of <\/span>15,000 euros<span style=\"font-weight: 400;\">, listed on the <\/span>RCS of Paris<span style=\"font-weight: 400;\"> under the number <\/span>991 154 089<span style=\"font-weight: 400;\">, whose head office is located at <\/span>6 rue d'Armaill\u00e9, 75017 Paris<span style=\"font-weight: 400;\">, represented by <\/span>Mah-Kassia Doumbia<span style=\"font-weight: 400;\">, duly authorized.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Individual VAT number : <\/span>FR29991154089<span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Hosted by : <\/span>HOSTINGER INTERNATIONAL LIMITED<span style=\"font-weight: 400;\">, Cyprus private limited company, <\/span>61 Lordou Vironos str., 6023 Larnaca, Cyprus<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>Article 2 - GENERAL PROVISIONS RELATING TO THESE GTCS<\/strong><\/p><p><span style=\"font-weight: 400;\">The present <\/span>Terms &amp; Conditions<span style=\"font-weight: 400;\"> (\u00abCGV\u00bb) apply exclusively to the online sale of products offered by <\/span>the Kan\u00efssia company<span style=\"font-weight: 400;\"> on the Site.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">They are available for consultation on the Site and may be communicated on request.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer acknowledges, by checking the box or clicking on the button provided for this purpose, <\/span>have read and accepted <span style=\"font-weight: 400;\">before confirming the order. Validation of the order implies acceptance of the GCS in force on the day of the order.<\/span><\/p><p><strong>Article 3 - DESCRIPTION OF PRODUCTS<\/strong><\/p><p><span style=\"font-weight: 400;\">The Site offers for sale <\/span>tights and fashion accessories<span style=\"font-weight: 400;\"> (hereinafter the \u00abProducts\u00bb).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Each Product is described in detail, with details of its <\/span>key features<span style=\"font-weight: 400;\"> (materials, sizes, colors, etc.). Visit <\/span>photos<span style=\"font-weight: 400;\"> are <\/span>illustrative and non-contractual<span style=\"font-weight: 400;\">. The <\/span>instructions for use<span style=\"font-weight: 400;\"> or the <\/span>care instructions<span style=\"font-weight: 400;\">, when they constitute an essential element, are shown on the Site. The Products are <\/span>in compliance with French law<span style=\"font-weight: 400;\"> in force.<\/span><\/p><p><span style=\"font-weight: 400;\">The Customer remains responsible for the modalities and consequences of his access to the Site (Internet access provider, equipment, costs). It is the customer's responsibility to have the appropriate <\/span>secure, functional configuration<span style=\"font-weight: 400;\">.\u00a0<\/span>\u00a0<\/p><p><strong>Article 4 - CUSTOMER AREA<\/strong><\/p><p><span style=\"font-weight: 400;\">To order, the Customer creates a <\/span>personal space<span style=\"font-weight: 400;\"> (login + password <\/span>strictly personal and confidential<span style=\"font-weight: 400;\">). It is <\/span>solely responsible<span style=\"font-weight: 400;\"> of the use of its identifiers, <\/span>unless fraud is proven<span style=\"font-weight: 400;\">, and undertakes to inform <\/span>without delay<span style=\"font-weight: 400;\"> Kan\u00efssia in the event of loss, misappropriation or fraudulent use.<\/span><\/p><p><span style=\"font-weight: 400;\">At the time of registration, the Customer undertakes to :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing information <\/span>real, accurate, complete and up-to-date<span style=\"font-weight: 400;\">,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do not use false identities or unauthorized addresses,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Update<span style=\"font-weight: 400;\"> information.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The Customer shall refrain from disseminating via the Site any illicit, defamatory, fraudulent or harmful content (viruses, identity theft, etc.). In case of breach, <\/span>the Kan\u00efssia company<span style=\"font-weight: 400;\"> can <\/span>suspend or terminate<span style=\"font-weight: 400;\"> access, to the exclusive detriment of the Customer.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Registration is <\/span>personal<span style=\"font-weight: 400;\"> and cannot be carried out on behalf of a third party without authorization (e.g. a legal entity).<\/span>\u00a0<\/p><p><strong>Article 5 - ORDERS<\/strong><\/p><p><span style=\"font-weight: 400;\">Product offers are valid <\/span>while stocks last<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In the event of unavailability after confirmation, Kan\u00efssia will inform the Customer and will propose, at the Customer's choice :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visit <\/span>delivery of an equivalent Product<span style=\"font-weight: 400;\"> (quality\/price), or<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visit <\/span>reimbursement<span style=\"font-weight: 400;\"> Product <\/span>within 30 days<span style=\"font-weight: 400;\"> maximum.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Excluding reimbursement of the unavailable Product, <\/span>no cancellation fees<span style=\"font-weight: 400;\"> is due, except in the event of a fault attributable to Kan\u00efssia.<\/span><\/p><p><strong>Order process<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer selects his Products, adds them to the basket, checks the details and the <\/span>total price<span style=\"font-weight: 400;\">, corrects if necessary, then <\/span>valid<span style=\"font-weight: 400;\">. Validation is valid <\/span>acceptance of terms and conditions<span style=\"font-weight: 400;\"> and <\/span>contract formation<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">A <\/span>order confirmation<span style=\"font-weight: 400;\"> (including the number) is sent by e-mail; a <\/span>digital invoice<span style=\"font-weight: 400;\"> is available in \u00abMy account\u00bb. Customers are advised to <\/span>print and\/or archive<span style=\"font-weight: 400;\"> these documents on a reliable and durable medium.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">All communications relating to the order are sent to the email address associated with the account.<\/span><\/p><p><strong>Modification - Refusal<\/strong><\/p><p>Any modification<span style=\"font-weight: 400;\"> after confirmation is <\/span>subject to agreement<span style=\"font-weight: 400;\"> of the Kan\u00efssia company.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Kan\u00efssia can <\/span>refuse\/cancel<span style=\"font-weight: 400;\"> an order for a legitimate reason (non-compliance with the GCS, unpaid invoices, pending litigation, lack of confirmation, etc.).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>contracts<span style=\"font-weight: 400;\"> are <\/span>archived<span style=\"font-weight: 400;\"> in accordance with the law and can be transmitted on <\/span>written request<span style=\"font-weight: 400;\"> at contact@kanissia.com.<\/span><\/p><p><strong>Responsibility &amp; capacity<\/strong><\/p><p><span style=\"font-weight: 400;\">Information provided (name, address, etc.) <\/span>engage<span style=\"font-weight: 400;\"> the Customer; Kan\u00efssia is not responsible for any error preventing\/delaying delivery.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer declares that he has <\/span>legal capacity<span style=\"font-weight: 400;\">. Registration is open to <\/span>major<span style=\"font-weight: 400;\"> and <\/span>minors under parental responsibility<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>\u00a0Article 6 - PAYMENT TERMS AND SECURITY<\/strong><\/p><p><span style=\"font-weight: 400;\">All orders are subject to payment.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Payments are processed via secure solutions: <\/span>Cawl (credit card), Apple Pay, Google Pay and PayPal<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Payment data do not pass through the Site; they are transmitted via an encrypted connection. <\/span>TLS\/SSL<span style=\"font-weight: 400;\"> to service providers.<\/span><\/p><p><span style=\"font-weight: 400;\">The order is considered effective only after validation by the payment center.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If a debit is not possible (expired card, maximum limit, incorrect data, refusal of authorization), the sale is void.<\/span><\/p><p><span style=\"font-weight: 400;\">As part of the fight against fraud, the company <\/span>Kan\u00efssia<span style=\"font-weight: 400;\"> may request supporting documents (used for this purpose only).<\/span><\/p><p><strong>\u00a0Article 7 - PRICE PAYMENT<\/strong><\/p><p><span style=\"font-weight: 400;\">Prices are quoted in <\/span>euros (\u20ac) all taxes included (VAT)<span style=\"font-weight: 400;\">, <\/span>excluding delivery charges<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>payment in euros (\u20ac) only<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Prices shown may include <\/span>rebates\/returns<span style=\"font-weight: 400;\"> granted by Kan\u00efssia.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>total amount due<span style=\"font-weight: 400;\"> (Products + delivery) is indicated <\/span>before<span style=\"font-weight: 400;\"> validation.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The price is <\/span>due in full<span style=\"font-weight: 400;\"> at the time of order confirmation.<\/span><\/p><p><strong>Article 8 - FORMATION OF THE CONTRACT<\/strong><\/p><p><span style=\"font-weight: 400;\">The contract is formed at <\/span>\u00abdouble-click\u00bb<span style=\"font-weight: 400;\"> :<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add to basket and check\/correct,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acceptance of terms and conditions + payment,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Final validation<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Double-clicking is equivalent to <\/span>electronic signature<span style=\"font-weight: 400;\">, equivalent to a handwritten signature, and constitutes a <\/span>irrevocable acceptance<span style=\"font-weight: 400;\"> of the order.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>purchase orders, communications and invoices<span style=\"font-weight: 400;\"> are <\/span>archived<span style=\"font-weight: 400;\"> on a reliable and durable medium and can be <\/span>proof<span style=\"font-weight: 400;\"> of the contract.<\/span><\/li><\/ol><p><strong>Customer resolution<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer may cancel the contract in the event of :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Non-compliance<span style=\"font-weight: 400;\"> of the Product,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Delay<span style=\"font-weight: 400;\"> beyond the deadline or, failing that, <\/span>30 days<span style=\"font-weight: 400;\"> after contract conclusion, <\/span>after formal notice<span style=\"font-weight: 400;\"> had no effect,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Price increase<span style=\"font-weight: 400;\"> not justified by a technical modification imposed by the public authorities.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In these cases, he can obtain <\/span>reimbursement<span style=\"font-weight: 400;\"> of the sums paid, <\/span>plus interest<span style=\"font-weight: 400;\"> at the legal rate from the date of collection.<\/span><\/li><\/ul><p><strong>Resolution by Kan\u00efssia<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia may cancel the order in the event of :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Refusal to accept delivery<span style=\"font-weight: 400;\"> by the Customer,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Non-payment<span style=\"font-weight: 400;\"> total\/partial price on delivery.<\/span>\u00a0<\/li><\/ul><p><strong>Article 9 - RESERVATION OF TITLE<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia retains <\/span>full ownership<span style=\"font-weight: 400;\"> products until <\/span>full payment<span style=\"font-weight: 400;\"> and effective price, <\/span>shipping included<span style=\"font-weight: 400;\">.<\/span>\u00a0<\/p><p><strong>Article 10 - SHIPPING AND DELIVERY<\/strong><\/p><p><span style=\"font-weight: 400;\">Online sales are reserved for consumers residing in France. <\/span>France<span style=\"font-weight: 400;\"> or in the\u2019<\/span>European Union<span style=\"font-weight: 400;\">, with delivery in the same zones.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>delivery<span style=\"font-weight: 400;\"> refers to the <\/span>transfer of ownership<span style=\"font-weight: 400;\"> physical or <\/span>control<span style=\"font-weight: 400;\"> of the Product.<\/span><\/p><p><strong>Delivery methods<\/strong><\/p><p>In France :<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo Point Retrait<span style=\"font-weight: 400;\"> 2 to 4 working days after dispatch (relay).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo Standard Domicile (no signature required)<span style=\"font-weight: 400;\"> 2 to 3 working days after dispatch.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Chronopost 18<span style=\"font-weight: 400;\"> 24 h after dispatch, delivery before 6 p.m. (excluding weekends and public holidays).<\/span><\/li><\/ul><p>In the European Union :<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo International Point Retrait<span style=\"font-weight: 400;\"> 3 to 5 working days after dispatch (depending on country).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo International Domicile (with signature)<span style=\"font-weight: 400;\"> 3 to 5 working days (depending on country).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Chronopost Express International<span style=\"font-weight: 400;\"> 1 to 3 working days after dispatch, delivery before 7 p.m. (depending on country).<\/span><\/li><\/ul><p><strong>Deadlines and costs<\/strong><\/p><p><span style=\"font-weight: 400;\">Visit <\/span>delivery charges<span style=\"font-weight: 400;\"> are indicated at the time of ordering and <\/span>accepted<span style=\"font-weight: 400;\"> during validation.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Kan\u00efssia undertakes to deliver within a <\/span>maximum period of 30 days<span style=\"font-weight: 400;\"> after receipt of order. Delivery times are given in <\/span>business days<span style=\"font-weight: 400;\"> (preparation + dispatch + transport).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In the event of unforeseen circumstances (delay\/unavailability), a <\/span>email<span style=\"font-weight: 400;\"> informs the customer of a <\/span>new estimated date<span style=\"font-weight: 400;\">.<\/span><\/p><p>Address - Reception - Reservations<\/p><p><span style=\"font-weight: 400;\">Delivery to\u2019<\/span>address indicated<span style=\"font-weight: 400;\"> by the Customer. The Customer must <\/span>check accuracy<span style=\"font-weight: 400;\"> the address; Kan\u00efssia is not responsible for errors preventing\/delaying delivery. <\/span>No delivery<span style=\"font-weight: 400;\"> at <\/span>box<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">On delivery, a <\/span>signature<span style=\"font-weight: 400;\"> may be required; in relay, a <\/span>identification<span style=\"font-weight: 400;\"> can be requested.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer must <\/span>check<span style=\"font-weight: 400;\"> Product conformity and\u2019<\/span>integrity<span style=\"font-weight: 400;\"> of the package. In the event of damage, missing product or damaged parcel, the customer must <\/span>express specific, reasoned reservations<span style=\"font-weight: 400;\"> on the <\/span>delivery slip<span style=\"font-weight: 400;\">. <\/span>By default<span style=\"font-weight: 400;\">, In the event of a defect, no subsequent claims regarding quantity\/condition will be accepted.<\/span>\u00a0<\/p><p><strong>Article 11 - RIGHT OF WITHDRAWAL<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer has a <\/span>14-day period<span style=\"font-weight: 400;\"> from <\/span>reception<span style=\"font-weight: 400;\"> to exercise its <\/span>right of withdrawal<span style=\"font-weight: 400;\">, without having to justify its decision.<\/span><\/p><p><span style=\"font-weight: 400;\">In accordance with article <\/span>L.221-21<span style=\"font-weight: 400;\"> of the French Consumer Code, to exercise this right under the conditions of articles <\/span>L.221-18 et seq.<span style=\"font-weight: 400;\">, the Customer can complete this <\/span>standard withdrawal form<span style=\"font-weight: 400;\"> available and send it by e-mail : <\/span><a href=\"https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000032887061\"><span style=\"font-weight: 400;\">https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000032887061<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">A <\/span>acknowledgement of receipt<span style=\"font-weight: 400;\"> is sent by email.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer may also send a <\/span>unambiguous statement<span style=\"font-weight: 400;\"> (mail\/email) indicating: name, address, telephone, email, <\/span>order number<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>Product returns<\/strong><\/p><p><span style=\"font-weight: 400;\">Unless otherwise indicated, the <\/span>return costs<span style=\"font-weight: 400;\"> are <\/span>at the customer's expense<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Product must be returned <\/span>in its original packaging<span style=\"font-weight: 400;\">, <\/span>in perfect condition<span style=\"font-weight: 400;\">, <\/span>not used<span style=\"font-weight: 400;\">, <\/span>suitable for resale<span style=\"font-weight: 400;\">, with <\/span>all accessories<span style=\"font-weight: 400;\"> if applicable. The return package contains <\/span>full contact details<span style=\"font-weight: 400;\"> of the Customer, the <\/span>order number <span style=\"font-weight: 400;\">and the <\/span>invoice<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>Refund<\/strong><\/p><p><span style=\"font-weight: 400;\">The Kan\u00efssia company <\/span>refund<span style=\"font-weight: 400;\"> the <\/span>Product amount<span style=\"font-weight: 400;\"> within <\/span>14 days<span style=\"font-weight: 400;\"> from <\/span>reception<span style=\"font-weight: 400;\"> of the Product and the necessary elements. Refunds are made by <\/span>same means of payment<span style=\"font-weight: 400;\"> when possible. Orders paid by <\/span>credit notes\/gift certificates<span style=\"font-weight: 400;\"> may be refunded in the same form, at Kan\u00efssia's discretion.<\/span><\/p><p><strong>Article 12 - CUSTOMER SERVICE<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer may contact <\/span>the Kan\u00efssia company<span style=\"font-weight: 400;\"> :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By <\/span>WhatsApp<span style=\"font-weight: 400;\"> 06 95 71 76 98 Monday to Saturday, 10 a.m. to 6 p.m.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By <\/span>email<span style=\"font-weight: 400;\"> : <\/span>contact@kanissia.com<span style=\"font-weight: 400;\"> indicating name, telephone number, <\/span>object<span style=\"font-weight: 400;\"> demand and <\/span>order number<span style=\"font-weight: 400;\">.<\/span><\/li><\/ul><p><strong>Article 13 - INTELLECTUAL PROPERTY AND SITE USE LICENSE<\/strong><\/p><p>The Kan\u00efssia company<span style=\"font-weight: 400;\"> is the sole owner of all elements of the Site (texts, images, videos, logos, drawings, models, software, trademarks, visual identity, databases, Site structure, etc.) protected by intellectual property law (\u00abcopyright\").\u00ab <\/span>Elements<span style=\"font-weight: 400;\"> \u00bb).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">No Element may be modified, reproduced, copied, duplicated, sold, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited, in whole or in part, in any medium whatsoever, <\/span>without prior written authorization<span style=\"font-weight: 400;\"> of the Kan\u00efssia company.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Kan\u00efssia reserves the right <\/span>any legal action<span style=\"font-weight: 400;\"> in the event of unauthorized use.<\/span><\/p><p><strong>Article 14 - LIABILITY AND GUARANTEES<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia cannot be held responsible for the non-execution of the contract due to the Customer, a third party or any other party. <\/span>force majeure <span style=\"font-weight: 400;\">recognized by the courts, or to the fact <\/span>unpredictable and insurmountable<span style=\"font-weight: 400;\"> of a third party.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer acknowledges the constraints and risks of the Internet (security, availability, integrity of transmissions). Kan\u00efssia <\/span>does not guarantee<span style=\"font-weight: 400;\"> uninterrupted operation of the Site (possible maintenance\/updates).<\/span><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia may not be held liable for any use of the Site by third parties. <\/span>non-compliant<span style=\"font-weight: 400;\"> to the GCS, nor for any resulting damage to the Customer or third parties.<\/span><\/p><p><strong>Legal warranties<\/strong><\/p><p><span style=\"font-weight: 400;\">The Products benefit :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span>legal warranty of conformity<span style=\"font-weight: 400;\"> (C. conso., art. L.217-4 et seq.),<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span>warranty against hidden defects<span style=\"font-weight: 400;\"> (C. civ., art. 1641 et seq.).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">When you act under the legal warranty of conformity :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you have a period of <\/span>2 years<span style=\"font-weight: 400;\"> from the date of delivery of the goods ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you can choose <\/span>repair<span style=\"font-weight: 400;\"> or <\/span>replacement<span style=\"font-weight: 400;\"> (art. L.217-9), unless the cost is manifestly disproportionate; ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you are exempt from proving the defect during <\/span>24 months<span style=\"font-weight: 400;\"> after delivery (except used goods).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can also take action under <\/span>hidden defects<span style=\"font-weight: 400;\"> (art. 1641 C. civ.) and choose between <\/span>resolution<span style=\"font-weight: 400;\"> or <\/span>price reduction<span style=\"font-weight: 400;\"> (art. 1644 C. civ.).<\/span><\/p><p><strong>Reproduction of legal texts (extracts)<\/strong><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-4 C. conso.<span style=\"font-weight: 400;\"> The seller delivers goods in conformity with the contract...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-5 C. conso.<span style=\"font-weight: 400;\"> 1\u00b0 If it is fit for purpose...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-7 C. conso.<span style=\"font-weight: 400;\"> \u00abDefects in conformity which appear within a period of twenty-four months...\u00bb.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-9 C. conso.<span style=\"font-weight: 400;\"> In the event of a lack of conformity, the buyer chooses between repair and replacement...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-12 C. conso.<span style=\"font-weight: 400;\"> Action resulting from a lack of conformity shall be barred after two years...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. 1641 C. civ.<span style=\"font-weight: 400;\"> The seller is liable for hidden defects...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. 1644 C. civ.<span style=\"font-weight: 400;\"> ... the buyer has the choice of returning the item and having the price refunded...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. 1648 al. 1 C. civ.<span style=\"font-weight: 400;\"> The action resulting from redhibitory defects must be brought...\u00ab.\u00bb<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Finding amicable solutions <\/span>does not interrupt<span style=\"font-weight: 400;\"> legal warranty periods, nor the duration of any commercial warranty.<\/span><\/p><p><strong>Article 15 - COMMERCIAL GUARANTEE (if applicable)<\/strong><\/p><p>Unless otherwise stipulated<span style=\"font-weight: 400;\">, Kan\u00efssia <\/span>does not consent<span style=\"font-weight: 400;\"> additional commercial warranty.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">All <\/span>commercial warranty<span style=\"font-weight: 400;\"> will be the subject of a <\/span>writes<span style=\"font-weight: 400;\"> in accordance with articles <\/span>L.217-15 et seq.<span style=\"font-weight: 400;\"> of the French Consumer Code, given to the Customer.<\/span><\/p><p><strong>Article 16 - AFTER-SALES SERVICE<\/strong><\/p><p><span style=\"font-weight: 400;\">Visit <\/span>SERVICE<span style=\"font-weight: 400;\"> is provided by the <\/span>Customer Service<span style=\"font-weight: 400;\"> (contact details in article 12).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Warranty claims should be addressed to Customer Service.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Where applicable, Products must be returned to <\/span>complete<span style=\"font-weight: 400;\">, <\/span>new<span style=\"font-weight: 400;\"> and in their <\/span>original packaging<span style=\"font-weight: 400;\"> after approval by Customer Service.\u00a0<\/span><\/p><p><strong>Article 17 - PERSONAL DATA<\/strong><\/p><p><span style=\"font-weight: 400;\">For information on the treatment of <\/span>personal data<span style=\"font-weight: 400;\">, the Customer is invited to consult the <\/span>privacy policy<span style=\"font-weight: 400;\"> available on the Site.<\/span><\/p><p><span style=\"font-weight: 400;\">As part of its customer follow-up and continuous improvement process, Kan\u00efssia will send an email after the purchase to invite the customer to share his\/her opinion on the product purchased or his\/her experience. This solicitation is based on the company's legitimate interests. Customers may opt out of receiving these emails by writing to: contact@kanissia.com<\/span>\u00a0<\/p><p><strong>Article 18 - HYPERTEXT LINKS<\/strong><\/p><p><span style=\"font-weight: 400;\">The Site may contain <\/span>links<span style=\"font-weight: 400;\"> to third-party websites not published by Kan\u00efssia. These links are provided for the convenience of the Customer, who uses them at his own risk. <\/span>risks<span style=\"font-weight: 400;\"> and in accordance with the conditions applicable to these sites. Kan\u00efssia <\/span>has no control<span style=\"font-weight: 400;\"> on these sites and <\/span>declines all responsibility<span style=\"font-weight: 400;\"> in terms of content.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Any creation of <\/span>link to the Site<span style=\"font-weight: 400;\"> requires the\u2019<\/span>prior written authorization<span style=\"font-weight: 400;\"> of the Kan\u00efssia company.<\/span><\/p><p><strong>Article 19 - GENERAL PROVISIONS<\/strong><\/p><p>Entire agreement<\/p><p><span style=\"font-weight: 400;\">These General Terms and Conditions constitute the\u2019<\/span>entire agreement<span style=\"font-weight: 400;\"> between Kan\u00efssia and the Customer. The nullity of one clause does not affect the validity of the others.<\/span><\/p><p><strong>Modifications<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia may modify the terms and conditions at any time. <\/span>Website<span style=\"font-weight: 400;\"> and\/or <\/span>GTC<span style=\"font-weight: 400;\">. The applicable terms and conditions are those <\/span>in force on the order date<span style=\"font-weight: 400;\">. The Customer is invited to <\/span>print\/archive<span style=\"font-weight: 400;\"> General Terms and Conditions.<\/span><\/p><p><strong>Complaints - Mediation<\/strong><\/p><p><span style=\"font-weight: 400;\">In the event of a dispute, the Customer should first contact the <\/span>Customer Service<span style=\"font-weight: 400;\"> : <\/span>contact@kanissia.com<\/p><p><span style=\"font-weight: 400;\">In the absence of a solution under <\/span>10 days<span style=\"font-weight: 400;\">, he can use a <\/span>consumer ombudsman<span style=\"font-weight: 400;\"> : <\/span>CM2C\u00a0<\/p><p>49 rue de Ponthieu 75008 Paris<\/p><p>Applicable law - Jurisdiction<\/p><p><span style=\"font-weight: 400;\">The GCS are governed by the <\/span>French law<span style=\"font-weight: 400;\">. Disputes are handled by <\/span>French jurisdictions<span style=\"font-weight: 400;\"> competent.<\/span><\/p><p><strong>Acceptance of T&amp;Cs<\/strong><\/p><p><span style=\"font-weight: 400;\">By validating his order, the Customer <\/span>acknowledges having read and accepted<span style=\"font-weight: 400;\"> these General Terms and Conditions, which <\/span>contractually bind<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The GCS applicable to the Customer are those <\/span>available on the order date<span style=\"font-weight: 400;\"> ; any subsequent modification does not apply to previous orders, except for <\/span>express agreement<span style=\"font-weight: 400;\"> of the Customer.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Conditions G\u00e9n\u00e9rales de Vente Article 1 \u2013 MENTIONS L\u00c9GALES Le pr\u00e9sent site, accessible \u00e0 l\u2019URL https:\/\/kanissia.com, est \u00e9dit\u00e9 par :Kan\u00efssia, soci\u00e9t\u00e9 par actions simplifi\u00e9e unipersonnelle (SASU) au capital de 15 000 euros, inscrite au RCS de Paris sous le num\u00e9ro 991 154 089, dont le si\u00e8ge social est situ\u00e9 6 rue d\u2019Armaill\u00e9, 75017 Paris, repr\u00e9sent\u00e9e [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":3,"footnotes":""},"class_list":["post-748","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/748","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/comments?post=748"}],"version-history":[{"count":9,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/748\/revisions"}],"predecessor-version":[{"id":2756,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/748\/revisions\/2756"}],"wp:attachment":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/media?parent=748"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}