{"id":1641,"date":"2025-11-16T09:26:10","date_gmt":"2025-11-16T09:26:10","guid":{"rendered":"https:\/\/kanissia.com\/?page_id=1641"},"modified":"2025-11-23T13:19:23","modified_gmt":"2025-11-23T13:19:23","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/kanissia.com\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1641\" class=\"elementor elementor-1641\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54100f0 e-flex e-con-boxed e-con e-parent\" data-id=\"54100f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38fccac elementor-widget elementor-widget-heading\" data-id=\"38fccac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PRIVACY POLICY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0499ada elementor-widget elementor-widget-text-editor\" data-id=\"0499ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>1. Personal data collected<\/strong><\/p><p>We collect various categories of data in connection with your browsing, your orders and our services:<\/p><ul><li>Last name, first name<\/li><li>Postal address for delivery and billing<\/li><li>Email address<\/li><li>Phone number<\/li><li>Login information (username, password)<\/li><li>Order history<\/li><li>Messages sent to customer service<\/li><li>Customer reviews and feedback<\/li><li>IP address<\/li><li>Browsing data (pages viewed, links clicked)<\/li><li>Technical data (type of device, browser, operating system)<\/li><\/ul><p>Banking data <strong>do not transit<\/strong> by our site and are not <strong>not stored<\/strong> by Kan\u00efssia.<\/p><p>They are processed solely by the following service providers:<\/p><ul><li><strong>Cawl (credit card)<\/strong><\/li><li><strong>PayPal<\/strong><\/li><li><strong>Apple Pay \/ Google Pay<\/strong><\/li><\/ul><p>Secure transmission via protocol <strong>TLS\/SSL<\/strong>, in accordance with article 6 of the GCS.<\/p><p>Terms &amp; Conditions<\/p><p><strong>2. Purposes and legal basis of processing<\/strong><\/p><p>We process your data exclusively for :<\/p><ul><li><p>Customer account creation and management<\/p><\/li><li><p>Order processing and dispatch<\/p><\/li><li><p>Payment management<\/p><\/li><li><p>Order tracking and billing<\/p><\/li><li><p>Customer service<\/p><\/li><li><p>Returns and refunds management<\/p><\/li><li><p>Fraud prevention<\/p><\/li><li><p>Send a post-purchase email to gather customer feedback <em>(expressly mentioned in the General Terms and Conditions)<\/em><\/p><p>Terms &amp; Conditions<\/p><\/li><li><p>Improving the site, optimizing the user experience<\/p><\/li><li><p>Site protection against abuse (security, fight against illicit content)<\/p><\/li><li><p>Invoice retention<\/p><\/li><li><p>Accounting obligations<\/p><\/li><li><p>Obligations relating to the right of withdrawal and legal guarantees<\/p><\/li><li><p>Newsletters (if you subscribe voluntarily)<\/p><\/li><li><p>Non-essential cookies (statistics, marketing)<\/p><\/li><\/ul><p><strong>3. Data recipients<\/strong><\/p><p>Your data may be transmitted to :<\/p><ul><li>Our payment providers: Cawl, PayPal, Apple Pay, Google Pay<\/li><li>Our hosting provider: Hostinger<\/li><li>Our logistics providers and carriers (Colissimo, Chronopost)<\/li><li>Our emailing tools or customer reviews<\/li><li>Our technical service providers (safety, maintenance)<\/li><\/ul><p>These service providers act solely on behalf of Kan\u00efssia, according to our instructions, and in compliance with the RGPD.<\/p><p><strong>4. Transfers outside the European Union<\/strong><\/p><p>Some service providers (PayPal, email or analysis tools, Apple\/Google Pay) may transfer data outside the EU.<\/p><p>These transfers are supervised by :<\/p><ul><li>Standard contractual clauses (SCC) from the European Commission<\/li><li>Additional safety measures<\/li><li>Provider compliance with RGPD or equivalent<\/li><\/ul><p><strong>5. Shelf life<\/strong><\/p><ul><li><strong>Customer account<\/strong> as long as the account is active, or 3 years after the last activity<\/li><li><strong>Orders \/ invoices<\/strong> 10 years (legal accounting requirement)<\/li><li><strong>Emails \/ customer service<\/strong> 3 years<\/li><li><strong>Navigation data<\/strong> 13 months (cookies)<\/li><li><strong>Customer reviews<\/strong> 3 years<\/li><li><strong>Newsletter<\/strong> until unsubscribed<\/li><\/ul><p><strong>6. Your rights<\/strong><\/p><p>In accordance with the RGPD and the French Data Protection Act, you have :<\/p><ul><li>Right of access<\/li><li>Right of rectification<\/li><li>Right to erasure<\/li><li>Right to object<\/li><li>Right to restrict processing<\/li><li>Right to portability<\/li><li>Right to withdraw consent at any time (newsletter \/ cookies)<\/li><li>Right to lodge a complaint with the CNIL<\/li><\/ul><p>You can exercise your rights by writing to :<\/p><p><strong><a href=\"mailto:contact@kanissia.com\">contact@kanissia.com<\/a><\/strong><\/p><p><strong>7. Cookies<\/strong><\/p><p>The site uses :<\/p><ul><li>Cookies required for site operation<\/li><li>Analytical cookies (if accepted)<\/li><li>Payment-related cookies<\/li><li>Audience measurement cookies<\/li><li>Social networking cookies (if enabled)<\/li><\/ul><p>You can manage your preferences via our <strong>consent banner<\/strong> or from your browser settings.<\/p><p><strong>8. Data security<\/strong><\/p><p>We implement all technical and organizational measures to guarantee :<\/p><ul><li>Integrity<\/li><li>Availability<\/li><li>Confidentiality<\/li><li>Protection against unauthorized access, loss or alteration<\/li><\/ul><p>As part of the fight against fraud, supporting documents may be requested.<\/p><p>Terms &amp; Conditions<\/p><p><strong>9. Customer account &amp; user obligations<\/strong><\/p><p>When creating an account, the user must provide accurate data and keep it up to date.<\/p><p>Fraudulent use or dissemination of illicit content may result in account suspension.<\/p><p>Terms &amp; Conditions<\/p><p><strong>10. Post-purchase customer feedback<\/strong><\/p><p>Kan\u00efssia sends a post-purchase email inviting customers to give their feedback on the product or experience.<\/p><p>This processing is based on the company's legitimate interests.<\/p><p>The customer may object at any time.<\/p><p>Terms &amp; Conditions<\/p><p><!-- notionvc: c39b374b-de22-4193-9ac8-6b89a373cb11 --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>POLITIQUE DE CONFIDENTIALIT\u00c9 1. Donn\u00e9es personnelles collect\u00e9es Nous collectons diff\u00e9rentes cat\u00e9gories de donn\u00e9es dans le cadre de votre navigation, de vos commandes et de nos services: Nom, pr\u00e9nom Adresse postale de livraison et facturation Adresse email Num\u00e9ro de t\u00e9l\u00e9phone Informations de connexion (identifiant, mot de passe) Historique de commandes Messages envoy\u00e9s au service client Avis [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":2,"footnotes":""},"class_list":["post-1641","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/1641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/comments?post=1641"}],"version-history":[{"count":5,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/1641\/revisions"}],"predecessor-version":[{"id":2757,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/1641\/revisions\/2757"}],"wp:attachment":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/media?parent=1641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}