{"id":1635,"date":"2025-11-16T01:39:40","date_gmt":"2025-11-16T01:39:40","guid":{"rendered":"https:\/\/kanissia.com\/?page_id=1635"},"modified":"2025-11-23T13:56:00","modified_gmt":"2025-11-23T13:56:00","slug":"mentions-legales","status":"publish","type":"page","link":"https:\/\/kanissia.com\/en\/mentions-legales\/","title":{"rendered":"Terms of use"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1635\" class=\"elementor elementor-1635\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-54100f0 e-flex e-con-boxed e-con e-parent\" data-id=\"54100f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38fccac elementor-widget elementor-widget-heading\" data-id=\"38fccac\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">LEGAL INFORMATION<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0499ada elementor-widget elementor-widget-text-editor\" data-id=\"0499ada\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In accordance with the provisions of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the site are hereby informed of the following <a href=\"http:\/\/kanissia.com\/en\/\">kanissia.com<\/a> the identity of the various parties involved in its implementation and follow-up.<\/p><p><strong>Site editing<\/strong>This site, accessible at URL <a href=\"https:\/\/kanissia.com\/en\/\">https:\/\/kanissia.com<\/a> (the \u00abSite\u00bb), is published by: Kan\u00efssia, a simplified joint stock company (SASU) with capital of \u20ac15,000, registered with the Paris Trade and Companies Registry under number 991 154 089, with registered offices at 6 rue d'Armaill\u00e9, 75017 Paris.<\/p><p>Individual VAT number: FR29991154089<\/p><p><strong>Hosting<\/strong>The Site is hosted by Hostinger International Ltd, a company incorporated in Cyprus, whose registered office is at 61 Lordou Vironos Street, 6023 Larnaca, Cyprus.Telephone: +357 22 276 977Contact : <a href=\"https:\/\/www.hostinger.fr\/contact\">https:\/\/www.hostinger.fr\/contact<\/a><\/p><p>Publishing Director<\/p><p>The Publishing Director is Mah-Kassia Doumbia.<\/p><p><strong>Contact us<\/strong><\/p><ul><li>Telephone: 06 95 71 76 98<\/li><li>Email : <a href=\"mailto:contact@kanissia.com\">contact@kanissia.com<\/a><\/li><li>Mail: 6 rue d'Armaill\u00e9, 75017 Paris<\/li><\/ul><p><strong>Personal data<\/strong><\/p><p>Your personal data is processed by Kan\u00efssia in its capacity as data controller.<\/p><p>The data collected is necessary for the management of orders, the delivery of Products and the follow-up of customer relations.<\/p><p>In accordance with the General Data Protection Regulation (RGPD) and the French Data Protection Act, you have the right to access, rectify, delete and object to your data.<\/p><p>You may exercise these rights by sending an e-mail to service-client@kanissia.com.Pour. For further information, please consult the Personal Data Protection Charter available on the Site or go to <a href=\"http:\/\/www.cnil.fr\">www.cnil.fr<\/a>.<\/p><p><span style=\"font-weight: 300;\"><!-- notionvc: ac32e60e-d982-423b-b519-6907040e7e1b --><\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7768148 elementor-widget elementor-widget-text-editor\" data-id=\"7768148\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Article 1 - LEGAL NOTICES<\/strong><\/p><p><span style=\"font-weight: 400;\">This site, accessible at URL <\/span><a href=\"https:\/\/kanissia.com\/en\/\">https:\/\/kanissia.com<\/a><span style=\"font-weight: 400;\">, is published by :<\/span><span style=\"font-weight: 400;\"><br \/><\/span>Kan\u00efssia<span style=\"font-weight: 400;\">, a soci\u00e9t\u00e9 par actions simplifi\u00e9e unipersonnelle (SASU) with share capital of <\/span>15,000 euros<span style=\"font-weight: 400;\">, listed on the <\/span>RCS of Paris<span style=\"font-weight: 400;\"> under the number <\/span>991 154 089<span style=\"font-weight: 400;\">, whose head office is located at <\/span>6 rue d'Armaill\u00e9, 75017 Paris<span style=\"font-weight: 400;\">, represented by <\/span>Mah-Kassia Doumbia<span style=\"font-weight: 400;\">, duly authorized.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Individual VAT number : <\/span>FR29991154089<span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Hosted by : <\/span>HOSTINGER INTERNATIONAL LIMITED<span style=\"font-weight: 400;\">, Cyprus private limited company, <\/span>61 Lordou Vironos str., 6023 Larnaca, Cyprus<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>Article 2 - GENERAL PROVISIONS RELATING TO THESE GTCS<\/strong><\/p><p><span style=\"font-weight: 400;\">The present <\/span>Terms &amp; Conditions<span style=\"font-weight: 400;\"> (\u00abCGV\u00bb) apply exclusively to the online sale of products offered by <\/span>the Kan\u00efssia company<span style=\"font-weight: 400;\"> on the Site.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">They are available for consultation on the Site and may be communicated on request.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer acknowledges, by checking the box or clicking on the button provided for this purpose, <\/span>have read and accepted <span style=\"font-weight: 400;\">before confirming the order. Validation of the order implies acceptance of the GCS in force on the day of the order.<\/span><\/p><p><strong>Article 3 - DESCRIPTION OF PRODUCTS<\/strong><\/p><p><span style=\"font-weight: 400;\">The Site offers for sale <\/span>tights and fashion accessories<span style=\"font-weight: 400;\"> (hereinafter the \u00abProducts\u00bb).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Each Product is described in detail, with details of its <\/span>key features<span style=\"font-weight: 400;\"> (materials, sizes, colors, etc.). Visit <\/span>photos<span style=\"font-weight: 400;\"> are <\/span>illustrative and non-contractual<span style=\"font-weight: 400;\">. The <\/span>instructions for use<span style=\"font-weight: 400;\"> or the <\/span>care instructions<span style=\"font-weight: 400;\">, when they constitute an essential element, are shown on the Site. The Products are <\/span>in compliance with French law<span style=\"font-weight: 400;\"> in force.<\/span><\/p><p><span style=\"font-weight: 400;\">The Customer remains responsible for the modalities and consequences of his access to the Site (Internet access provider, equipment, costs). It is the customer's responsibility to have the appropriate <\/span>secure, functional configuration<span style=\"font-weight: 400;\">.\u00a0<\/span>\u00a0<\/p><p><strong>Article 4 - CUSTOMER AREA<\/strong><\/p><p><span style=\"font-weight: 400;\">To order, the Customer creates a <\/span>personal space<span style=\"font-weight: 400;\"> (login + password <\/span>strictly personal and confidential<span style=\"font-weight: 400;\">). It is <\/span>solely responsible<span style=\"font-weight: 400;\"> of the use of its identifiers, <\/span>unless fraud is proven<span style=\"font-weight: 400;\">, and undertakes to inform <\/span>without delay<span style=\"font-weight: 400;\"> Kan\u00efssia in the event of loss, misappropriation or fraudulent use.<\/span><\/p><p><span style=\"font-weight: 400;\">At the time of registration, the Customer undertakes to :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Providing information <\/span>real, accurate, complete and up-to-date<span style=\"font-weight: 400;\">,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Do not use false identities or unauthorized addresses,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Update<span style=\"font-weight: 400;\"> information.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">The Customer shall refrain from disseminating via the Site any illicit, defamatory, fraudulent or harmful content (viruses, identity theft, etc.). In case of breach, <\/span>the Kan\u00efssia company<span style=\"font-weight: 400;\"> can <\/span>suspend or terminate<span style=\"font-weight: 400;\"> access, to the exclusive detriment of the Customer.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Registration is <\/span>personal<span style=\"font-weight: 400;\"> and cannot be carried out on behalf of a third party without authorization (e.g. a legal entity).<\/span>\u00a0<\/p><p><strong>Article 5 - ORDERS<\/strong><\/p><p><span style=\"font-weight: 400;\">Product offers are valid <\/span>while stocks last<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In the event of unavailability after confirmation, Kan\u00efssia will inform the Customer and will propose, at the Customer's choice :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visit <\/span>delivery of an equivalent Product<span style=\"font-weight: 400;\"> (quality\/price), or<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Visit <\/span>reimbursement<span style=\"font-weight: 400;\"> Product <\/span>within 30 days<span style=\"font-weight: 400;\"> maximum.<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Excluding reimbursement of the unavailable Product, <\/span>no cancellation fees<span style=\"font-weight: 400;\"> is due, except in the event of a fault attributable to Kan\u00efssia.<\/span><\/p><p><strong>Order process<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer selects his Products, adds them to the basket, checks the details and the <\/span>total price<span style=\"font-weight: 400;\">, corrects if necessary, then <\/span>valid<span style=\"font-weight: 400;\">. Validation is valid <\/span>acceptance of terms and conditions<span style=\"font-weight: 400;\"> and <\/span>contract formation<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">A <\/span>order confirmation<span style=\"font-weight: 400;\"> (including the number) is sent by e-mail; a <\/span>digital invoice<span style=\"font-weight: 400;\"> is available in \u00abMy account\u00bb. Customers are advised to <\/span>print and\/or archive<span style=\"font-weight: 400;\"> these documents on a reliable and durable medium.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">All communications relating to the order are sent to the email address associated with the account.<\/span><\/p><p><strong>Modification - Refusal<\/strong><\/p><p>Any modification<span style=\"font-weight: 400;\"> after confirmation is <\/span>subject to agreement<span style=\"font-weight: 400;\"> of the Kan\u00efssia company.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Kan\u00efssia can <\/span>refuse\/cancel<span style=\"font-weight: 400;\"> an order for a legitimate reason (non-compliance with the GCS, unpaid invoices, pending litigation, lack of confirmation, etc.).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>contracts<span style=\"font-weight: 400;\"> are <\/span>archived<span style=\"font-weight: 400;\"> in accordance with the law and can be transmitted on <\/span>written request<span style=\"font-weight: 400;\"> at contact@kanissia.com.<\/span><\/p><p><strong>Responsibility &amp; capacity<\/strong><\/p><p><span style=\"font-weight: 400;\">Information provided (name, address, etc.) <\/span>engage<span style=\"font-weight: 400;\"> the Customer; Kan\u00efssia is not responsible for any error preventing\/delaying delivery.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer declares that he has <\/span>legal capacity<span style=\"font-weight: 400;\">. Registration is open to <\/span>major<span style=\"font-weight: 400;\"> and <\/span>minors under parental responsibility<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>\u00a0Article 6 - PAYMENT TERMS AND SECURITY<\/strong><\/p><p><span style=\"font-weight: 400;\">All orders are subject to payment.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Payments are processed via secure solutions: <\/span>Cawl (credit card), Apple Pay, Google Pay and PayPal<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Payment data do not pass through the Site; they are transmitted via an encrypted connection. <\/span>TLS\/SSL<span style=\"font-weight: 400;\"> to service providers.<\/span><\/p><p><span style=\"font-weight: 400;\">The order is considered effective only after validation by the payment center.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If a debit is not possible (expired card, maximum limit, incorrect data, refusal of authorization), the sale is void.<\/span><\/p><p><span style=\"font-weight: 400;\">As part of the fight against fraud, the company <\/span>Kan\u00efssia<span style=\"font-weight: 400;\"> may request supporting documents (used for this purpose only).<\/span><\/p><p><strong>\u00a0Article 7 - PRICE PAYMENT<\/strong><\/p><p><span style=\"font-weight: 400;\">Prices are quoted in <\/span>euros (\u20ac) all taxes included (VAT)<span style=\"font-weight: 400;\">, <\/span>excluding delivery charges<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>payment in euros (\u20ac) only<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Prices shown may include <\/span>rebates\/returns<span style=\"font-weight: 400;\"> granted by Kan\u00efssia.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>total amount due<span style=\"font-weight: 400;\"> (Products + delivery) is indicated <\/span>before<span style=\"font-weight: 400;\"> validation.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The price is <\/span>due in full<span style=\"font-weight: 400;\"> at the time of order confirmation.<\/span><\/p><p><strong>Article 8 - FORMATION OF THE CONTRACT<\/strong><\/p><p><span style=\"font-weight: 400;\">The contract is formed at <\/span>\u00abdouble-click\u00bb<span style=\"font-weight: 400;\"> :<\/span><\/p><ol><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Add to basket and check\/correct,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Acceptance of terms and conditions + payment,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Final validation<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Double-clicking is equivalent to <\/span>electronic signature<span style=\"font-weight: 400;\">, equivalent to a handwritten signature, and constitutes a <\/span>irrevocable acceptance<span style=\"font-weight: 400;\"> of the order.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>purchase orders, communications and invoices<span style=\"font-weight: 400;\"> are <\/span>archived<span style=\"font-weight: 400;\"> on a reliable and durable medium and can be <\/span>proof<span style=\"font-weight: 400;\"> of the contract.<\/span><\/li><\/ol><p><strong>Customer resolution<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer may cancel the contract in the event of :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Non-compliance<span style=\"font-weight: 400;\"> of the Product,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Delay<span style=\"font-weight: 400;\"> beyond the deadline or, failing that, <\/span>30 days<span style=\"font-weight: 400;\"> after contract conclusion, <\/span>after formal notice<span style=\"font-weight: 400;\"> had no effect,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Price increase<span style=\"font-weight: 400;\"> not justified by a technical modification imposed by the public authorities.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In these cases, he can obtain <\/span>reimbursement<span style=\"font-weight: 400;\"> of the sums paid, <\/span>plus interest<span style=\"font-weight: 400;\"> at the legal rate from the date of collection.<\/span><\/li><\/ul><p><strong>Resolution by Kan\u00efssia<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia may cancel the order in the event of :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Refusal to accept delivery<span style=\"font-weight: 400;\"> by the Customer,<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Non-payment<span style=\"font-weight: 400;\"> total\/partial price on delivery.<\/span>\u00a0<\/li><\/ul><p><strong>Article 9 - RESERVATION OF TITLE<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia retains <\/span>full ownership<span style=\"font-weight: 400;\"> products until <\/span>full payment<span style=\"font-weight: 400;\"> and effective price, <\/span>shipping included<span style=\"font-weight: 400;\">.<\/span>\u00a0<\/p><p><strong>Article 10 - SHIPPING AND DELIVERY<\/strong><\/p><p><span style=\"font-weight: 400;\">Online sales are reserved for consumers residing in France. <\/span>France<span style=\"font-weight: 400;\"> or in the\u2019<\/span>European Union<span style=\"font-weight: 400;\">, with delivery in the same zones.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Visit <\/span>delivery<span style=\"font-weight: 400;\"> refers to the <\/span>transfer of ownership<span style=\"font-weight: 400;\"> physical or <\/span>control<span style=\"font-weight: 400;\"> of the Product.<\/span><\/p><p><strong>Delivery methods<\/strong><\/p><p>In France :<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo Point Retrait<span style=\"font-weight: 400;\"> 2 to 4 working days after dispatch (relay).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo Standard Domicile (no signature required)<span style=\"font-weight: 400;\"> 2 to 3 working days after dispatch.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Chronopost 18<span style=\"font-weight: 400;\"> 24 h after dispatch, delivery before 6 p.m. (excluding weekends and public holidays).<\/span><\/li><\/ul><p>In the European Union :<\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo International Point Retrait<span style=\"font-weight: 400;\"> 3 to 5 working days after dispatch (depending on country).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Colissimo International Domicile (with signature)<span style=\"font-weight: 400;\"> 3 to 5 working days (depending on country).<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Chronopost Express International<span style=\"font-weight: 400;\"> 1 to 3 working days after dispatch, delivery before 7 p.m. (depending on country).<\/span><\/li><\/ul><p><strong>Deadlines and costs<\/strong><\/p><p><span style=\"font-weight: 400;\">Visit <\/span>delivery charges<span style=\"font-weight: 400;\"> are indicated at the time of ordering and <\/span>accepted<span style=\"font-weight: 400;\"> during validation.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Kan\u00efssia undertakes to deliver within a <\/span>maximum period of 30 days<span style=\"font-weight: 400;\"> after receipt of order. Delivery times are given in <\/span>business days<span style=\"font-weight: 400;\"> (preparation + dispatch + transport).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">In the event of unforeseen circumstances (delay\/unavailability), a <\/span>email<span style=\"font-weight: 400;\"> informs the customer of a <\/span>new estimated date<span style=\"font-weight: 400;\">.<\/span><\/p><p>Address - Reception - Reservations<\/p><p><span style=\"font-weight: 400;\">Delivery to\u2019<\/span>address indicated<span style=\"font-weight: 400;\"> by the Customer. The Customer must <\/span>check accuracy<span style=\"font-weight: 400;\"> the address; Kan\u00efssia is not responsible for errors preventing\/delaying delivery. <\/span>No delivery<span style=\"font-weight: 400;\"> at <\/span>box<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">On delivery, a <\/span>signature<span style=\"font-weight: 400;\"> may be required; in relay, a <\/span>identification<span style=\"font-weight: 400;\"> can be requested.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer must <\/span>check<span style=\"font-weight: 400;\"> Product conformity and\u2019<\/span>integrity<span style=\"font-weight: 400;\"> of the package. In the event of damage, missing product or damaged parcel, the customer must <\/span>express specific, reasoned reservations<span style=\"font-weight: 400;\"> on the <\/span>delivery slip<span style=\"font-weight: 400;\">. <\/span>By default<span style=\"font-weight: 400;\">, In the event of a defect, no subsequent claims regarding quantity\/condition will be accepted.<\/span>\u00a0<\/p><p><strong>Article 11 - RIGHT OF WITHDRAWAL<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer has a <\/span>14-day period<span style=\"font-weight: 400;\"> from <\/span>reception<span style=\"font-weight: 400;\"> to exercise its <\/span>right of withdrawal<span style=\"font-weight: 400;\">, without having to justify its decision.<\/span><\/p><p><span style=\"font-weight: 400;\">In accordance with article <\/span>L.221-21<span style=\"font-weight: 400;\"> of the French Consumer Code, to exercise this right under the conditions of articles <\/span>L.221-18 et seq.<span style=\"font-weight: 400;\">, the Customer can complete this <\/span>standard withdrawal form<span style=\"font-weight: 400;\"> available and send it by e-mail : <\/span><a href=\"https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000032887061\"><span style=\"font-weight: 400;\">https:\/\/www.legifrance.gouv.fr\/codes\/article_lc\/LEGIARTI000032887061<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">A <\/span>acknowledgement of receipt<span style=\"font-weight: 400;\"> is sent by email.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer may also send a <\/span>unambiguous statement<span style=\"font-weight: 400;\"> (mail\/email) indicating: name, address, telephone, email, <\/span>order number<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>Product returns<\/strong><\/p><p><span style=\"font-weight: 400;\">Unless otherwise indicated, the <\/span>return costs<span style=\"font-weight: 400;\"> are <\/span>at the customer's expense<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Product must be returned <\/span>in its original packaging<span style=\"font-weight: 400;\">, <\/span>in perfect condition<span style=\"font-weight: 400;\">, <\/span>not used<span style=\"font-weight: 400;\">, <\/span>suitable for resale<span style=\"font-weight: 400;\">, with <\/span>all accessories<span style=\"font-weight: 400;\"> if applicable. The return package contains <\/span>full contact details<span style=\"font-weight: 400;\"> of the Customer, the <\/span>order number <span style=\"font-weight: 400;\">and the <\/span>invoice<span style=\"font-weight: 400;\">.<\/span><\/p><p><strong>Refund<\/strong><\/p><p><span style=\"font-weight: 400;\">The Kan\u00efssia company <\/span>refund<span style=\"font-weight: 400;\"> the <\/span>Product amount<span style=\"font-weight: 400;\"> within <\/span>14 days<span style=\"font-weight: 400;\"> from <\/span>reception<span style=\"font-weight: 400;\"> of the Product and the necessary elements. Refunds are made by <\/span>same means of payment<span style=\"font-weight: 400;\"> when possible. Orders paid by <\/span>credit notes\/gift certificates<span style=\"font-weight: 400;\"> may be refunded in the same form, at Kan\u00efssia's discretion.<\/span><\/p><p><strong>Article 12 - CUSTOMER SERVICE<\/strong><\/p><p><span style=\"font-weight: 400;\">The Customer may contact <\/span>the Kan\u00efssia company<span style=\"font-weight: 400;\"> :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By <\/span>WhatsApp<span style=\"font-weight: 400;\"> 06 95 71 76 98 Monday to Saturday, 10 a.m. to 6 p.m.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">By <\/span>email<span style=\"font-weight: 400;\"> : <\/span>contact@kanissia.com<span style=\"font-weight: 400;\"> indicating name, telephone number, <\/span>object<span style=\"font-weight: 400;\"> demand and <\/span>order number<span style=\"font-weight: 400;\">.<\/span><\/li><\/ul><p><strong>Article 13 - INTELLECTUAL PROPERTY AND SITE USE LICENSE<\/strong><\/p><p>The Kan\u00efssia company<span style=\"font-weight: 400;\"> is the sole owner of all elements of the Site (texts, images, videos, logos, drawings, models, software, trademarks, visual identity, databases, Site structure, etc.) protected by intellectual property law (\u00abcopyright\").\u00ab <\/span>Elements<span style=\"font-weight: 400;\"> \u00bb).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">No Element may be modified, reproduced, copied, duplicated, sold, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited, in whole or in part, in any medium whatsoever, <\/span>without prior written authorization<span style=\"font-weight: 400;\"> of the Kan\u00efssia company.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Kan\u00efssia reserves the right <\/span>any legal action<span style=\"font-weight: 400;\"> in the event of unauthorized use.<\/span><\/p><p><strong>Article 14 - LIABILITY AND GUARANTEES<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia cannot be held responsible for the non-execution of the contract due to the Customer, a third party or any other party. <\/span>force majeure <span style=\"font-weight: 400;\">recognized by the courts, or to the fact <\/span>unpredictable and insurmountable<span style=\"font-weight: 400;\"> of a third party.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The Customer acknowledges the constraints and risks of the Internet (security, availability, integrity of transmissions). Kan\u00efssia <\/span>does not guarantee<span style=\"font-weight: 400;\"> uninterrupted operation of the Site (possible maintenance\/updates).<\/span><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia may not be held liable for any use of the Site by third parties. <\/span>non-compliant<span style=\"font-weight: 400;\"> to the GCS, nor for any resulting damage to the Customer or third parties.<\/span><\/p><p><strong>Legal warranties<\/strong><\/p><p><span style=\"font-weight: 400;\">The Products benefit :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span>legal warranty of conformity<span style=\"font-weight: 400;\"> (C. conso., art. L.217-4 et seq.),<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">From the <\/span>warranty against hidden defects<span style=\"font-weight: 400;\"> (C. civ., art. 1641 et seq.).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">When you act under the legal warranty of conformity :<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you have a period of <\/span>2 years<span style=\"font-weight: 400;\"> from the date of delivery of the goods ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you can choose <\/span>repair<span style=\"font-weight: 400;\"> or <\/span>replacement<span style=\"font-weight: 400;\"> (art. L.217-9), unless the cost is manifestly disproportionate; ;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">you are exempt from proving the defect during <\/span>24 months<span style=\"font-weight: 400;\"> after delivery (except used goods).<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">You can also take action under <\/span>hidden defects<span style=\"font-weight: 400;\"> (art. 1641 C. civ.) and choose between <\/span>resolution<span style=\"font-weight: 400;\"> or <\/span>price reduction<span style=\"font-weight: 400;\"> (art. 1644 C. civ.).<\/span><\/p><p><strong>Reproduction of legal texts (extracts)<\/strong><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-4 C. conso.<span style=\"font-weight: 400;\"> The seller delivers goods in conformity with the contract...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-5 C. conso.<span style=\"font-weight: 400;\"> 1\u00b0 If it is fit for purpose...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-7 C. conso.<span style=\"font-weight: 400;\"> \u00abDefects in conformity which appear within a period of twenty-four months...\u00bb.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-9 C. conso.<span style=\"font-weight: 400;\"> In the event of a lack of conformity, the buyer chooses between repair and replacement...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. L.217-12 C. conso.<span style=\"font-weight: 400;\"> Action resulting from a lack of conformity shall be barred after two years...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. 1641 C. civ.<span style=\"font-weight: 400;\"> The seller is liable for hidden defects...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. 1644 C. civ.<span style=\"font-weight: 400;\"> ... the buyer has the choice of returning the item and having the price refunded...\u00ab.\u00bb<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\">Art. 1648 al. 1 C. civ.<span style=\"font-weight: 400;\"> The action resulting from redhibitory defects must be brought...\u00ab.\u00bb<\/span><\/li><\/ul><p><span style=\"font-weight: 400;\">Finding amicable solutions <\/span>does not interrupt<span style=\"font-weight: 400;\"> legal warranty periods, nor the duration of any commercial warranty.<\/span><\/p><p><strong>Article 15 - COMMERCIAL GUARANTEE (if applicable)<\/strong><\/p><p>Unless otherwise stipulated<span style=\"font-weight: 400;\">, Kan\u00efssia <\/span>does not consent<span style=\"font-weight: 400;\"> additional commercial warranty.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">All <\/span>commercial warranty<span style=\"font-weight: 400;\"> will be the subject of a <\/span>writes<span style=\"font-weight: 400;\"> in accordance with articles <\/span>L.217-15 et seq.<span style=\"font-weight: 400;\"> of the French Consumer Code, given to the Customer.<\/span><\/p><p><strong>Article 16 - AFTER-SALES SERVICE<\/strong><\/p><p><span style=\"font-weight: 400;\">Visit <\/span>SERVICE<span style=\"font-weight: 400;\"> is provided by the <\/span>Customer Service<span style=\"font-weight: 400;\"> (contact details in article 12).<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Warranty claims should be addressed to Customer Service.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Where applicable, Products must be returned to <\/span>complete<span style=\"font-weight: 400;\">, <\/span>new<span style=\"font-weight: 400;\"> and in their <\/span>original packaging<span style=\"font-weight: 400;\"> after approval by Customer Service.\u00a0<\/span><\/p><p><strong>Article 17 - PERSONAL DATA<\/strong><\/p><p><span style=\"font-weight: 400;\">For information on the treatment of <\/span>personal data<span style=\"font-weight: 400;\">, the Customer is invited to consult the <\/span>privacy policy<span style=\"font-weight: 400;\"> available on the Site.<\/span><\/p><p><span style=\"font-weight: 400;\">As part of its customer follow-up and continuous improvement process, Kan\u00efssia will send an email after the purchase to invite the customer to share his\/her opinion on the product purchased or his\/her experience. This solicitation is based on the company's legitimate interests. Customers may opt out of receiving these emails by writing to: contact@kanissia.com<\/span>\u00a0<\/p><p><strong>Article 18 - HYPERTEXT LINKS<\/strong><\/p><p><span style=\"font-weight: 400;\">The Site may contain <\/span>links<span style=\"font-weight: 400;\"> to third-party websites not published by Kan\u00efssia. These links are provided for the convenience of the Customer, who uses them at his own risk. <\/span>risks<span style=\"font-weight: 400;\"> and in accordance with the conditions applicable to these sites. Kan\u00efssia <\/span>has no control<span style=\"font-weight: 400;\"> on these sites and <\/span>declines all responsibility<span style=\"font-weight: 400;\"> in terms of content.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Any creation of <\/span>link to the Site<span style=\"font-weight: 400;\"> requires the\u2019<\/span>prior written authorization<span style=\"font-weight: 400;\"> of the Kan\u00efssia company.<\/span><\/p><p><strong>Article 19 - GENERAL PROVISIONS<\/strong><\/p><p>Entire agreement<\/p><p><span style=\"font-weight: 400;\">These General Terms and Conditions constitute the\u2019<\/span>entire agreement<span style=\"font-weight: 400;\"> between Kan\u00efssia and the Customer. The nullity of one clause does not affect the validity of the others.<\/span><\/p><p><strong>Modifications<\/strong><\/p><p><span style=\"font-weight: 400;\">Kan\u00efssia may modify the terms and conditions at any time. <\/span>Website<span style=\"font-weight: 400;\"> and\/or <\/span>GTC<span style=\"font-weight: 400;\">. The applicable terms and conditions are those <\/span>in force on the order date<span style=\"font-weight: 400;\">. The Customer is invited to <\/span>print\/archive<span style=\"font-weight: 400;\"> General Terms and Conditions.<\/span><\/p><p><strong>Complaints - Mediation<\/strong><\/p><p><span style=\"font-weight: 400;\">In the event of a dispute, the Customer should first contact the <\/span>Customer Service<span style=\"font-weight: 400;\"> : <\/span>contact@kanissia.com<\/p><p><span style=\"font-weight: 400;\">In the absence of a solution under <\/span>10 days<span style=\"font-weight: 400;\">, he can use a <\/span>consumer ombudsman<span style=\"font-weight: 400;\"> : <\/span>CM2C\u00a0<\/p><p>49 rue de Ponthieu 75008 Paris<\/p><p>Applicable law - Jurisdiction<\/p><p><span style=\"font-weight: 400;\">The GCS are governed by the <\/span>French law<span style=\"font-weight: 400;\">. Disputes are handled by <\/span>French jurisdictions<span style=\"font-weight: 400;\"> competent.<\/span><\/p><p><strong>Acceptance of T&amp;Cs<\/strong><\/p><p><span style=\"font-weight: 400;\">By validating his order, the Customer <\/span>acknowledges having read and accepted<span style=\"font-weight: 400;\"> these General Terms and Conditions, which <\/span>contractually bind<span style=\"font-weight: 400;\">.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">The GCS applicable to the Customer are those <\/span>available on the order date<span style=\"font-weight: 400;\"> ; any subsequent modification does not apply to previous orders, except for <\/span>express agreement<span style=\"font-weight: 400;\"> of the Customer.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>MENTIONS L\u00c9GALES Conform\u00e9ment aux dispositions de la loi n\u00b0 2004-575 du 21 juin 2004 pour la confiance dans l\u2019\u00e9conomie num\u00e9rique, il est pr\u00e9cis\u00e9 aux utilisateurs du site kanissia.com l\u2019identit\u00e9 des diff\u00e9rents intervenants dans le cadre de sa r\u00e9alisation et de son suivi. \u00c9dition du siteLe pr\u00e9sent site, accessible \u00e0 l\u2019URL https:\/\/kanissia.com (le \u00ab Site \u00bb), [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"iawp_total_views":17,"footnotes":""},"class_list":["post-1635","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/1635","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/comments?post=1635"}],"version-history":[{"count":17,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/1635\/revisions"}],"predecessor-version":[{"id":2778,"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/pages\/1635\/revisions\/2778"}],"wp:attachment":[{"href":"https:\/\/kanissia.com\/en\/wp-json\/wp\/v2\/media?parent=1635"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}