Article 1 - LEGAL NOTICES

This site, accessible at URL https://kanissia.com, is published by :
Kanïssia, a société par actions simplifiée unipersonnelle (SASU) with share capital of 15,000 euros, listed on the RCS of Paris under the number 991 154 089, whose head office is located at 6 rue d'Armaillé, 75017 Paris, represented by Mah-Kassia Doumbia, duly authorized.
Individual VAT number : FR29991154089.

Hosted by : HOSTINGER INTERNATIONAL LIMITED, Cyprus private limited company, 61 Lordou Vironos str., 6023 Larnaca, Cyprus.

Article 2 - GENERAL PROVISIONS RELATING TO THESE GTCS

The present Terms & Conditions («CGV») apply exclusively to the online sale of products offered by the Kanïssia company on the Site.
They are available for consultation on the Site and may be communicated on request.
The Customer acknowledges, by checking the box or clicking on the button provided for this purpose, have read and accepted before confirming the order. Validation of the order implies acceptance of the GCS in force on the day of the order.

Article 3 - DESCRIPTION OF PRODUCTS

The Site offers for sale tights and fashion accessories (hereinafter the «Products»).
Each Product is described in detail, with details of its key features (materials, sizes, colors, etc.). Visit photos are illustrative and non-contractual. The instructions for use or the care instructions, when they constitute an essential element, are shown on the Site. The Products are in compliance with French law in force.

The Customer remains responsible for the modalities and consequences of his access to the Site (Internet access provider, equipment, costs). It is the customer's responsibility to have the appropriate secure, functional configuration.  

Article 4 - CUSTOMER AREA

To order, the Customer creates a personal space (login + password strictly personal and confidential). It is solely responsible of the use of its identifiers, unless fraud is proven, and undertakes to inform without delay Kanïssia in the event of loss, misappropriation or fraudulent use.

At the time of registration, the Customer undertakes to :

• Providing information real, accurate, complete and up-to-date,
• Do not use false identities or unauthorized addresses,
• Update information.

The Customer shall refrain from disseminating via the Site any illicit, defamatory, fraudulent or harmful content (viruses, identity theft, etc.). In case of breach, the Kanïssia company can suspend or terminate access, to the exclusive detriment of the Customer.
Registration is personal and cannot be carried out on behalf of a third party without authorization (e.g. a legal entity). 

Article 5 - ORDERS

Product offers are valid while stocks last.
In the event of unavailability after confirmation, Kanïssia will inform the Customer and will propose, at the Customer's choice :

• Visit delivery of an equivalent Product (quality/price), or
• Visit reimbursement Product within 30 days maximum.

Excluding reimbursement of the unavailable Product, no cancellation fees is due, except in the event of a fault attributable to Kanïssia.

Order process

The Customer selects his Products, adds them to the basket, checks the details and the total price, corrects if necessary, then valid. Validation is valid acceptance of terms and conditions and contract formation.
A order confirmation (including the number) is sent by e-mail; a digital invoice is available in «My account». Customers are advised to print and/or archive these documents on a reliable and durable medium.
All communications relating to the order are sent to the email address associated with the account.

Modification - Refusal

Any modification after confirmation is subject to agreement of the Kanïssia company.
Kanïssia can refuse/cancel an order for a legitimate reason (non-compliance with the GCS, unpaid invoices, pending litigation, lack of confirmation, etc.).
Visit contracts are archived in accordance with the law and can be transmitted on written request at contact@kanissia.com.

Responsibility & capacity

Information provided (name, address, etc.) engage the Customer; Kanïssia is not responsible for any error preventing/delaying delivery.
The Customer declares that he has legal capacity. Registration is open to major and minors under parental responsibility.

 Article 6 - PAYMENT TERMS AND SECURITY

All orders are subject to payment.
Payments are processed via secure solutions: Cawl (credit card), Apple Pay, Google Pay and PayPal.
Payment data do not pass through the Site; they are transmitted via an encrypted connection. TLS/SSL to service providers.

The order is considered effective only after validation by the payment center.
If a debit is not possible (expired card, maximum limit, incorrect data, refusal of authorization), the sale is void.

As part of the fight against fraud, the company Kanïssia may request supporting documents (used for this purpose only).

 Article 7 - PRICE PAYMENT

Prices are quoted in euros (€) all taxes included (VAT), excluding delivery charges.
Visit payment in euros (€) only.
Prices shown may include rebates/returns granted by Kanïssia.
Visit total amount due (Products + delivery) is indicated before validation.
The price is due in full at the time of order confirmation.

Article 8 - FORMATION OF THE CONTRACT

The contract is formed at «double-click» :

1. Add to basket and check/correct,
2. Acceptance of terms and conditions + payment,
3. Final validation.
   Double-clicking is equivalent to electronic signature, equivalent to a handwritten signature, and constitutes a irrevocable acceptance of the order.
   Visit purchase orders, communications and invoices are archived on a reliable and durable medium and can be proof of the contract.

Customer resolution

The Customer may cancel the contract in the event of :

• Non-compliance of the Product,
• Delay beyond the deadline or, failing that, 30 days after contract conclusion, after formal notice had no effect,
• Price increase not justified by a technical modification imposed by the public authorities.
  In these cases, he can obtain reimbursement of the sums paid, plus interest at the legal rate from the date of collection.

Resolution by Kanïssia

Kanïssia may cancel the order in the event of :

• Refusal to accept delivery by the Customer,
• Non-payment total/partial price on delivery. 

Article 9 - RESERVATION OF TITLE

Kanïssia retains full ownership products until full payment and effective price, shipping included. 

Article 10 - SHIPPING AND DELIVERY

Online sales are reserved for consumers residing in France. France or in the’European Union, with delivery in the same zones.
Visit delivery refers to the transfer of ownership physical or control of the Product.

Delivery methods

In France :

• Colissimo Point Retrait 2 to 4 working days after dispatch (relay).
• Colissimo Standard Domicile (no signature required) 2 to 3 working days after dispatch.
• Chronopost 18 24 h after dispatch, delivery before 6 p.m. (excluding weekends and public holidays).

In the European Union :

• Colissimo International Point Retrait 3 to 5 working days after dispatch (depending on country).
• Colissimo International Domicile (with signature) 3 to 5 working days (depending on country).
• Chronopost Express International 1 to 3 working days after dispatch, delivery before 7 p.m. (depending on country).

Deadlines and costs

Visit delivery charges are indicated at the time of ordering and accepted during validation.
Kanïssia undertakes to deliver within a maximum period of 30 days after receipt of order. Delivery times are given in business days (preparation + dispatch + transport).
In the event of unforeseen circumstances (delay/unavailability), a email informs the customer of a new estimated date.

Address - Reception - Reservations

Delivery to’address indicated by the Customer. The Customer must check accuracy the address; Kanïssia is not responsible for errors preventing/delaying delivery. No delivery at box.
On delivery, a signature may be required; in relay, a identification can be requested.
The Customer must check Product conformity and’integrity of the package. In the event of damage, missing product or damaged parcel, the customer must express specific, reasoned reservations on the delivery slip. By default, In the event of a defect, no subsequent claims regarding quantity/condition will be accepted. 

Article 11 - RIGHT OF WITHDRAWAL

The Customer has a 14-day period from reception to exercise its right of withdrawal, without having to justify its decision.

In accordance with article L.221-21 of the French Consumer Code, to exercise this right under the conditions of articles L.221-18 et seq., the Customer can complete this standard withdrawal form available and send it by e-mail : https://www.legifrance.gouv.fr/codes/article_lc/LEGIARTI000032887061.

A acknowledgement of receipt is sent by email.
The Customer may also send a unambiguous statement (mail/email) indicating: name, address, telephone, email, order number.

Product returns

Unless otherwise indicated, the return costs are at the customer's expense.
The Product must be returned in its original packaging, in perfect condition, not used, suitable for resale, with all accessories if applicable. The return package contains full contact details of the Customer, the order number and the invoice.

Refund

The Kanïssia company refund the Product amount within 14 days from reception of the Product and the necessary elements. Refunds are made by same means of payment when possible. Orders paid by credit notes/gift certificates may be refunded in the same form, at Kanïssia's discretion.

Article 12 - CUSTOMER SERVICE

The Customer may contact the Kanïssia company :

• By WhatsApp 06 95 71 76 98 Monday to Saturday, 10 a.m. to 6 p.m.
• By email : contact@kanissia.com indicating name, telephone number, object demand and order number.

Article 13 - INTELLECTUAL PROPERTY AND SITE USE LICENSE

The Kanïssia company is the sole owner of all elements of the Site (texts, images, videos, logos, drawings, models, software, trademarks, visual identity, databases, Site structure, etc.) protected by intellectual property law («copyright").« Elements »).
No Element may be modified, reproduced, copied, duplicated, sold, published, communicated, distributed, broadcast, represented, stored, used, rented or exploited, in whole or in part, in any medium whatsoever, without prior written authorization of the Kanïssia company.
Kanïssia reserves the right any legal action in the event of unauthorized use.

Article 14 - LIABILITY AND GUARANTEES

Kanïssia cannot be held responsible for the non-execution of the contract due to the Customer, a third party or any other party. force majeure recognized by the courts, or to the fact unpredictable and insurmountable of a third party.
The Customer acknowledges the constraints and risks of the Internet (security, availability, integrity of transmissions). Kanïssia does not guarantee uninterrupted operation of the Site (possible maintenance/updates).

Kanïssia may not be held liable for any use of the Site by third parties. non-compliant to the GCS, nor for any resulting damage to the Customer or third parties.

Legal warranties

The Products benefit :

• From the legal warranty of conformity (C. conso., art. L.217-4 et seq.),
• From the warranty against hidden defects (C. civ., art. 1641 et seq.).

When you act under the legal warranty of conformity :

• you have a period of 2 years from the date of delivery of the goods ;
• you can choose repair or replacement (art. L.217-9), unless the cost is manifestly disproportionate; ;
• you are exempt from proving the defect during 24 months after delivery (except used goods).

You can also take action under hidden defects (art. 1641 C. civ.) and choose between resolution or price reduction (art. 1644 C. civ.).

Reproduction of legal texts (extracts)

• Art. L.217-4 C. conso. The seller delivers goods in conformity with the contract...«.»
• Art. L.217-5 C. conso. 1° If it is fit for purpose...«.»
• Art. L.217-7 C. conso. «Defects in conformity which appear within a period of twenty-four months...».»
• Art. L.217-9 C. conso. In the event of a lack of conformity, the buyer chooses between repair and replacement...«.»
• Art. L.217-12 C. conso. Action resulting from a lack of conformity shall be barred after two years...«.»
• Art. 1641 C. civ. The seller is liable for hidden defects...«.»
• Art. 1644 C. civ. ... the buyer has the choice of returning the item and having the price refunded...«.»
• Art. 1648 al. 1 C. civ. The action resulting from redhibitory defects must be brought...«.»

Finding amicable solutions does not interrupt legal warranty periods, nor the duration of any commercial warranty.

Article 15 - COMMERCIAL GUARANTEE (if applicable)

Unless otherwise stipulated, Kanïssia does not consent additional commercial warranty.
All commercial warranty will be the subject of a writes in accordance with articles L.217-15 et seq. of the French Consumer Code, given to the Customer.

Article 16 - AFTER-SALES SERVICE

Visit SERVICE is provided by the Customer Service (contact details in article 12).
Warranty claims should be addressed to Customer Service.
Where applicable, Products must be returned to complete, new and in their original packaging after approval by Customer Service. 

Article 17 - PERSONAL DATA

For information on the treatment of personal data, the Customer is invited to consult the privacy policy available on the Site.

As part of its customer follow-up and continuous improvement process, Kanïssia will send an email after the purchase to invite the customer to share his/her opinion on the product purchased or his/her experience. This solicitation is based on the company's legitimate interests. Customers may opt out of receiving these emails by writing to: contact@kanissia.com 

Article 18 - HYPERTEXT LINKS

The Site may contain links to third-party websites not published by Kanïssia. These links are provided for the convenience of the Customer, who uses them at his own risk. risks and in accordance with the conditions applicable to these sites. Kanïssia has no control on these sites and declines all responsibility in terms of content.
Any creation of link to the Site requires the’prior written authorization of the Kanïssia company.

Article 19 - GENERAL PROVISIONS

Entire agreement

These General Terms and Conditions constitute the’entire agreement between Kanïssia and the Customer. The nullity of one clause does not affect the validity of the others.

Modifications

Kanïssia may modify the terms and conditions at any time. Website and/or GTC. The applicable terms and conditions are those in force on the order date. The Customer is invited to print/archive General Terms and Conditions.

Complaints - Mediation

In the event of a dispute, the Customer should first contact the Customer Service : contact@kanissia.com

In the absence of a solution under 10 days, he can use a consumer ombudsman : CM2C 

49 rue de Ponthieu 75008 Paris

Applicable law - Jurisdiction

The GCS are governed by the French law. Disputes are handled by French jurisdictions competent.

Acceptance of T&Cs

By validating his order, the Customer acknowledges having read and accepted these General Terms and Conditions, which contractually bind.
The GCS applicable to the Customer are those available on the order date ; any subsequent modification does not apply to previous orders, except for express agreement of the Customer.